The Hawk

Very slow service Gluten free food hard to find , staff didn’t offer a separate menu

Unfortunately I had a disastrous time .. i chose The Hawk because i love the food its ambience and the ataff are always very friendly ..for my birthday meal
we thought of sitting outside weather was hot ..then realised we would have to keep going to the bar to get our drinks ..after 5 mins we decided to sit inside but they had given our table away! We stayed outside but the tables were cluttered and dirty the staff seemed under a lot of pressure with little or no staff serving .. on ordering our starters and main we wanted to make sure the main didn't come too early but was advised to order the main anyway in case of a delay .. unfortunately the mains came while we were still eating our starters therefore had to be taken back ...when they came back out the lamb dish was wrong ..we ordered rack of lamb not lamb kebabs this meant my friend had to wait to for her lamb cutlets to cook..we had eaten ours by this time .. my other friend had fish and chips but the batter wasn't crispy it was soft we are assuming it was kept warm until we finished our starters ..
We had deserts too ..all the food is delicious no fault there but it was a shambles from the beginning .i also had a voucher for an aperol spritz with a main meal I assumed because it was my birthday it was with every meal but no... so tbh my evening was spoilt and I wished i hadn't gone out
We complained and was given the deserts free in the end ..

Service was quite slow, my main was not very hot, the belly pork was very fatty and a long way from tender as you would have expected. Potatoes brilliant, veg tasty. Blackcurrant mousse pud disappointing. My friends loved their fish cakes and spaghetti

My lunch was extremely disappointing.

We were a little disappointed as quite a lot of dishes weren’t available which surprised me as it was only 6pm. But what we had was quite nice.

Yes had a lovely evening with my best friends. We all have worked in catering for many years in London. The food was lovely. Well presented, tastey, hot all of us cleaned our plates. Have been here before a few years ago. Will definately come back. Staff friendly and attentive all great.

An enjoyable experience from start to finish!

Lovely Sunday roast with a 40% off mains email promotion.

Food very good but organisation dreadful. They had our booking but couldn't find our pre booked menu choices, they didn't realise we had booked the festive lunch so no crackers and had to be reminded of free prosecco. Not very festive at all. Waitress did all she could but very slow service. Very disappointing as this was a Christmas celebration and we have dined here wonderfully previously.

Booking & service very good food dreadful