Dukes Head - Crawley

Lovely food, staff and atmosphere, been here on many occasions, always a good choice on the menu.

Thought it would be a nice family meal ,!!! Presented with a sheet of paper to be told most foods not available as all sold out !!! 1 vegi option .... which was awful a Pie full off mosh with a vile sauce on top , waited ages for drinks and for someone to take order only to be greeted by a miserable waiter when asked if any other vegi options we were offered fish !!! Vegetarian is no meat or fish !!

Terrible service. Pre ordered the food at 3 p.m. in the afternoon to make it easier for them as we were a large party of 13. Sat down at 7.10 p.m. starters served at 8.30. Mains at 9.00. Taxi was arranged for pick up at 9.15 so had to miss dessert. Even the drinks took ages. Food was poor and either overcooked or undercooked. I have been going to the Dukes Head for probably 40 odd years as I live locally so took my colleagues including overseas visitors from Taiwan. Terribly disappointed. I will not be going back you have lost a long term customer.

VERY GOOD AMBIENCE, GOOD CHOICE OF MEALS. EASY ONLINE BOOKING.

We have eaten at this restaurant before but it's the first time we have had Sunday lunch. We were rather disappointed with the standard of the roast dinners and I wished that I had opted for one of the regular main courses . Service was very slow but very friendly.

Very re freshing and good food so much so booked another table for 3 weeks time,

Friendly staff that couldn't do enough for you

Overall the experience was mixed.
The starters were really good
On the main courses it was a bit different:

The steak was cooked properly, but the fish main was over cooked and a little dry. It was partially becasue it may have been waiting under a hot lamp for a few minutes.
The cheese board was pleanty with with only a few choices of Cheddar, or other UK comon cheeses

The staff were frendly and responsive, and the evening was a busy one.

These issues may not be present on a less busy evening.

I usually love this place, however upon arrival the staff were gathered around the bar having a meeting and no one greater us, it was only when a bar staff memeber came out of a door and saw us that anyone took any notice of us. shared started was great but the roast we had were really not great, beef was completely over cooked so dry and chewing and the lamb was the same, I would understand more if it was later in the day and the meet had been sat "resting" all day but this was at 12pm so would expect the meet to be pink and juicy. Disappointing as previous experiences have been great.

Excellent meal everyone satisfied with service as well.
As with many popular restaurants the only downside is the general noise from all the dinners. making conversation a little trying.
Still a good evening.