The Dining Room at Mallory Court

My wife and I went here to celebrate our 25th wedding anniversary. We decided to have the 7 course tasting mene - which was fantastic. Every plate was a masterpiece. The presentation, the skill and the passion for food was all world class. Service at the tables was impeccable and the whole experience could have been perfect. The only downside, and it was not Mallory's fault, was the table next to us was six business people who spoke too loudly, and got louder as the wine went in.

A very enjoyable experience. The food was delicious and a good time was had by the whole family.
I was slightly disappointed that we had to pay for the table water (though not surprised) was a jug of water available or was it only bottled?

This is by far the best dining experience in Warwickshire

Our dining experience was faultless. We have eaten at Michelin star restaurants that did not serve better food. Portions were ideal. The menu was innovative and chef obviously has an excellent palate to match flavours. The fish was very fresh and perfectly cooked. A good wine list.

Unfortunately we did not have a good experience, following a lot of research I booked the restaurant for my Mom's 70th birthday as it was a Relais & Chateaux property, we travelled from Ireland, stayed in Stratford and had a driver bring four of us to dinner. There was no front of house to greet us, general wave of a hand from a junior staff member, pre-dinner drinks great in lovely seating area, order taken efficiently, although uniform of staff member could have done with a good dry clean. Table lovely, starters good quality, wine opening and pouring was a bit hit and miss. Two main courses came - pork belly, just about cooked, that's fine, then we waited and we waited and we waited for the two fish courses, no information from the waiting staff had to ask and eventually told there was a mix up, two fish courses then arrived. Both were cold in the middle, we very quietly informed the waiting staff after the meal, who told us that was because we ordered sauce on the side and there was a mix up, that was it no further comment. I'm not in the business of looking for free or discounted meals, but an apology from someone who looked like they were mildly interested in their job would have been appreciated. Desserts arrived and tea/coffee, some petit fours with happy birthday (much appreciated), then we asked for the bill, which we received, then we waited and we waited to pay. No one was now in the dining room (it was 10.30pm). I had to then search the corridors to try to pay. I wanted to use the sterling I had £200 and the remainder on the credit card. A gentleman took the cash from me, couldn't work the till and went to get someone - no one came - eventually I found a girl to take the remainder of the bill on my credit card, had to search for our coats before leaving. Overall a very disappointing service and evening that should have been a memorable occasion for my Mom's 70th birthday.

The food was excellent! The service was efficient. The ambience was delightful. A very enjoyable evening.

We had an afternoon tea at Mallory Court, as soon as we walked in, the elegance of the hotel is obvious, staff were very efficient, and friendly. Our tea was served in the drawing room, and it was all together, a most pleasant and enjoyable experience. We would definitely repeat the experience.

Excellent customer service. The staff make one feel special. The food was delicious and well presented. Beautiful venue. It's not for you if you're on a budget but you get what you pay for. Worth the experience.

Lovely ambiance and setting. Wall panelling particularly attractive to give the room a regal feel. The table layout is perfect for a spacious dining experience. Every attention to detail made and staff attentive throughout the dining experience.
The lamb dish was delicate and full of flavours. Pre-lunch drinks and nibbles and after dinner coffee and petit fours enjoyed in the lounge area. Big fireplaces would be lovely in winter months.

The cod was excellent.