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Alton Towers Resort - Secret Garden

Alton Towers Resort, Stoke on Trent, ST10 4DB

(((** Brittiskt
  •  - Staffordshire
  •  - Staffordshire
Huvudrätt: £12
Matkostnad: £20

10 out of 10 brilliant

Miss Leev 22 december 2017
från Market harborough

Visa alla 168 recensioner

Offering an eclectic selection of British and international dishes, the Secret Garden Restaurant sits on the ground floor of Alton Towers Hotel. A beautiful brasserie-style venue, a healthy children's menu is also available.

Alton Towers Resort - Secret Garden

Alton Towers Resort, Stoke on Trent, ST10 4DB

Kontakta +44 1538704609

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Kundbetyg för Alton Towers Resort - Secret Garden

3.2 (((** (baserat på 168 recensioner)
63% matgäster rekommenderar denna restaurang
  • Mat ((()*
  • Värde (((**
  • Atmosfär ((()*
  • Plats (((()
  • Service ((()*
  • Drycker ((()*

Rekommenderas för

  • middag (87)
  • barnvänlig (69)
  • frukost (64)
  • stora sällskap (28)
  • lunch (21)
  • prisvärt (21)
  • utsikt (21)
  • exklusivt (13)
  • underhållning (13)
  • fika (12)
  • sällskap (11)
  • romantiskt (7)
  • trendigt (7)
  • affärssammanhang (5)
  • utomhusservering (1)
  • (**** 7 januari 2018 av Bah humbug från Warwick

    Awful compared to last year. The change from a buffet was a big mistake. It took 50mins for the starter to arrive and then a further 30mins for the mains. This is too long to wait with children. The change from a buffet to a set menu should have been communicated in advance so a comparison with the roller coaster restaurant could have been made. It feels like a cost cutting exercise and very disappointing. We will not be staying for a santa sleepover again and we have stayed three times previously. On a positive note the server was very friendly and accommodating.

  • (((** 3 januari 2018 av Louise Needham från Burton on trent

    The Christmas meal was enjoyable the Christmas pudding was a little diasapointing in size and presentation and had to be returned.
    Breakfast was very poor standards have dropped buffet style free for all is very unrelaxing and the quality of the food and coffee was poor.
    Staff are very good and helpful

  • ((((( 22 december 2017 av Miss Leev från Market harborough

    10 out of 10 brilliant

  • ((((( 22 december 2017 av Karen Francis från Birmingham

    Firstly I spoke to a receptionist following booking Breakfast with Santa experience online. She was very helpful and booked the table for dinner as well as breakfast. I received an email promptly with timings and location.
    We dined in the secret garden restaurant having 3 course dinner menu. The service from our waiter was exceptional. I have a pork allergy and he spoke to the chef with regards to stuffing. Between the chef and the waiter I was able to have turkey and stuffing (made especially for me with just safe and onion - no porkmeat). Our preferences and those of the children were provided and we were made to feel very special indeed.

  • (**** 19 december 2017 av J White från Crewe

    We have been attending the Santa sleep over for about 8 years.
    This year the service in the secret garden was terrible, we where booked in at 8.30pm
    By 9.30pm we where still waiting for mains and drinks, we had only had our starter.
    When I asked our waiter was told was waiting on the chef, 20 mins later we where given out mains and drinks.
    I think this is extremely poor service and far too late to expect a 7 year old to wait for food!
    By the time we had finished out evening meal we had missed the show , we just managed to catch the last 2 songs!
    It's normally fab food and fab service sadly not this year!

  • (**** 15 november 2017 av Jane Butler från Alton

    Not much option on menu , wanted a Pizzi as saw Pizzi oven lit , but no Pizzi so why is there a Pizzi oven . Service was really slow and when food arrived there wasn't a lot off it , husband had seafood rio sort said was very mushy . Son had pork belly really small portion . Wouldn't eat here again . But the waiter was very polite .

  • ((((( 14 november 2017 av Sharon från London

    After spending the day in Alton Towers it was nice to come back to the hotel for a relaxing meal. We give this restaurant 5 stars, the chefs cater for all types of food allergies or intolerance's and give 5 stars for that too. The food was cooked perfectly and taste was perfect, cant wait to go back!

  • (**** 13 november 2017 av Steph Fowler från Nuneaton

    Food was very overpriced and not at all enjoyable. The menu was very scarce and the burger that I’d ordered was very disappointing, I had to leave most of it. On the plus side my son enjoyed his meal, especially the ice cream factory for pudding!
    Service was quick, staff were lovely (very engaging with my son) and ‘food’ arrived quickly too. If it wasn’t for the food quality I would have rated much higher!

  • (**** 31 oktober 2017 av Ian Russell från Essex

    Terrible, all the staff are young and inexperienced and don't even know the drinks or food menu as are the staff across the whole business.

  • ((((( 30 oktober 2017 av Shelley Seabury från Cannock

    Food was excellent, would highly recommend the Pork Belly, superb, so many different flavours on one plate!! On the downside we felt a bit chlostrophobic where I was sitting & table was a little on the small side, was dificult to have a conversation without shouting as the tables were set very close together. We did request a nice table position in the more open area overlooking the patio as it was my birhtday, but this was not honoured, it also took a long time to get served with drinks, but once our server arrived she was extremely nice & efficient. Overall it was great value for money & the staff worked very hard

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