Layout of dining room didn't work. A la carte diners were not able to have an intimate meal as we were disturbed by being seated next to the carvery, whilst those diners were sat at the far end of the restaurant and had to walk through the restaurant to get their meal. We removed ourselves to the quieter end of the dining hall away from the carvery but this meant the waiting staff were less present, so service suffered.
Excellent service, friendly attentive and not overbearing. We never felt rushed or uncomfortable at any point. We went for afternoon tea. Excellent choice of teas, sandwiches and an amazing array of beautifully tasting and presented cakes. Scones were plentiful with plain and fruit catering for all tastes. A fantastic afternoon.
Very good service & lovely afternoon tea.
Poor. Very poor. For a global chain and a flagship National Football Centre location, the service leaves a lot to be desired. An hour to deliver 5 main course meals. And one was sent back as luke warm. Disappointing to say the least. In the Managers defence (Ben), he did ensure a bottle of wine and coffees were in the house. But I'd rather pay for the wine and coffee and have a great meal.
The afternoon tea was delicious and very good value for the price. The restaurant setting is also beautiful
Excellent afternoon tea in beautiful setting
Afternoon tea special offer for April only. Quite disappointed - very different to previous afternoon tea. No refil offered as previous. Sandwiches a little dry and definitely smaller than usual. Not offered the prosecco as advertised, had to ask for this. Then when coming to pay the member of staff seemed confused with the price and showed me a printout another customer had referred to. What happened to the offering of tea leaves in the little box to smell before making your selection?
The restaurant was lovely. The staff were attentive and very accommodating. They bought my mother and I a drink to celebrate her birthday and also bought her a desert with happy birthday written in chocolate. We had the sharing breads to start which were lovely and warm with home made pesto.. amazing! then I had the burger with pulled pork, I asked for no bread and avocado in place of chips and that's exactly what I got. My mom had the duo of pork which looked and tasted amazing. We left just as it started getting busy around 9pm
The restaurant was a peaceful and relaxed dining experience with beautiful food.