Unfortunately if this had been our first visit to Prezzo, it would have been our last, but lucky we have had previous good experiences. The atmosphere and staff ethics were accustomed to McDonald’s - nothing against mcdonalds but I wanted a restaurant experience with good food. Staff were not interested, food was over cooked , messy and tasteless. Service and waiting times were as if the restaurant was at capacity but was 1/4 full. When I managed to flag down (I think the manager) I explained my sea bass was cremated and was told, yes it looks bad, probably has been left in the oven a long time.....that was my whole explanation and resolution!! I can safely say that I won’t return to this branch.
Fantastic and well presented Large Romana style pizza with good gluten free options too
Excellent service and food, good presentation of meals and big portions too, well definitely come back.
Food was nice.
One of the two ordered starters was wrong so the waiter took them both away. He returned with the correct starters but the original correct one was cold (fried mozzarella).
Initial drinks took a little while but food was good portions, quick and tasty
Ripped off by the 2 course set menu. No mention of the fact it was only for a starter and main meal. I wanted a main and a sweet as I didn't like any of the starters. I would NOT recommend this chain of restaurants to anyone ever.
Good value for monies, service, food etc
Very good... Service was good and food was nice.
Waiter who took our order missed our starters and didn't seem to understand our order very well. It was put right but it marred an otherwise pleasant meal.
We arrived 30 minutes early but we were able to be seated straight away which was great. We were left with our menus for far to long without even having our drinks order being taken! Once we placed our order the drinks arrived then 5 minutes later another round of drinks were brought over, which was obviously returned. My daughters starters didn’t arrive so had to chase the waiter. My mum & daughter both ordered the carbonara & rather than being creamy it was very oily neither were able to eat very much of it, which was very disappointing!