Entertainment - music was fantastic created a brilliant ambience.
Amazing experience from start to end. Staff were extremely attentive and helpful. The food was amazing and you have spectacular views over the city too. Will most definitely be back!
Afternoon Tea was lovely,you could change the sandwich choice if you didn’t like a certain sandwich,staff very friendly and helpful would definitely go back.
Not happy, the food wasn’t good quality, and a live band made it uncomfortable to have a enjoyable special occasion meal.
Won’t be coming again unless I get some reward of compensation
Also the starter was served with parts missing.
Overall experience was disappointing. Drinks constantly received wrong. Food was no better than a typical pub chain. Presentation was poor. We ordered the breakfast side for our steaks and all eggs were over cooked. Truffle oil had no aroma or taste of truffle, so was sent back twice and then changed for something else.
Fabulous afternoon, food & service excellent, will be back soon , thank you
Whilst my Husband, myself and two daughters enjoyed our afternoon tea, we were a little annoyed at the length of time it took to actually receive it (45 minutes to be exact). With our table booked for 2.15 we were seated and offered tea or coffee. We all chose Earl
Grey tea. We were then informed 10
Minutes later that they had run out of Earl
grey, so we settled for English tea. We were
expecting a Pot of tea for four to serve ourselves when ready. By the time the food was served we had drank our tea and were sitting there waiting. No apology was offered for the delay when our food arrived but a great deal
was made about how they had done a
separate tea for me due to being allergic to
strawberries. Whilst this was thoughtful it merely turned out that I had marmalade
For my scone and not
Jam (strawberry jam was still on the plate!). This still did not explain the very long wait. The food was very nice and the restaurant had great views of the city. Just let down by the service
Food was excellent but serving and waiting staff were dreadful. The man who sat us at our table asked us how many vouchers will you be using today before we even sat down, which to me seemed like he didn’t think I’d be able to afford to pay outright.
Very poor service, waited for orders to be taken, food not as ordered!! one meal out of 3 taken away other 2 meals almost finished before meal returned.No condiments on table had to be asked for. All in all very disappointing experience.