Food good service very Poor. Kept waiting for a sweet almost 20 minutes.
I was not overly impressed. We came for lunch as it was my friend's birthday and she likes your restaurant. There was total confusion over what we wanted to eat. A salad appeared for both of us and then my friend had another salad given to her although she hadn't ordered it. The Waitress said it was included, my friend didn't touch it, so a waste of good food. I found the steak tasteless, fatty, tough - very disappointing. The dessert I had was good. We had coffee and sat and chatted till 4.15 and no-one pressured us to leave so I was impressed with that. The meal certainly was not worth £50. Also it was constantly said that there was a strict dress code. I certainly was surprised by this statement seeing workmen arrive in workmen clothing. I don't have a problem with that but I had made an extra effort to look nice because of your statement on strict dress code which obviously means nothing.
Awful service. We were made to wait 30 minutes before seeing the manager seating another couple straight away. We left with a very patronising apologese from the same manager.
Excellent meal - well presented and served
Excellent food. Excellent service. Very nice venue.
Actually very dissatisfied, we brought drinks at the bar , sat at our table for quite a while , questioned as to why we hadn't been called . It was only then that they proceeded to tell us that we could not enter the restaurant as one of our party was wearing uniproperate clothing and was refused enters, but it is not displayed anywhere in the pub or enterance, and we're happy to serve us at the bar ??? Have spent hundreds for Christmas works and other occasions , and the night it caught fire, the same party where there in the same clothing and nothing was said .
Excellent food and service, my only complaint is that I don't like my beer at such a cold temperature.
Table booked for 12pm, doors still locked at 12:10pm. Staff just staring at people trying the door. Went elsewhere
Nicely laid out Friendly staff and really good food
The food was very good generally but the service was slow which may indicate that you simply don't have enough staff, of the 11 meals ordered all were fine except one where the steak was undercooked and when sent back took over 20 minutes to redo even then it wasn't very good.