Excellent All Round!!
We went to Beccles Prezzo at 3.30pm on a Sunday. We were the only customers until another group arrived about an hour later. The staff were attentive, not surprisingly! The food was quick and good. Unfortunately my husband leant back on his chair with his legs and chewing gum which was stuck under the chair spread on his jeans. Quite disgusting. Of course this was not the restaurant fault, but we were surprised that the waitress gave us a scourer so we could remove it (it didn’t completely) and that was it. The manager completely ignored it. At the end we paid the bill and I explained very politely that if we could not remove the gum we would have it professionally cleaned and be back in contact with that bill. The manager, Ross, agreed they would pay it. It would have been nice if they had discussed that with us, the fact that it was completely ignored was poor customer service indeed, especially as we were the only customers! I also suggested they check the rest of the chairs for the sake of future customers.
A very pleasant and satisfying evening and a bargain.
Really enjoyed our meal at Prezzo, Beccles. We were made to feel very welcome. We chose food off of the al la Carte menu as well as the children’s menu. The food tasted fresh and there was plenty of it. Kids didn’t get a free drink as they ordered coke and 7 up instead of the offering on the kids menu. It would have been nice if the waitress mentioned that their choice did not come as part of the kids ‘deal’. Drinks are priced on the high side but the food is reasonably priced.
Waiting staff were friendly and very efficient. We will definitely return.
Excellent food and service.
The restaurant was very busy and not many staff to cope but they did well. I ordered a Calzone and it was cold and not cooked properly.
Brilliant as usual
Very good. Interesting building
Very nice meal. Fast service.
Good greeting and welcome.
One of our party is allergic to anything containing gluten - she was well looked after and enjoyed her experience at Prezzo's as we did!