Very unwelcoming - waited forever to place order. Staff arrogant - then was over charged on the bill
Food good. Served hot. Well presented and well served by the waitress. Shame you did not have the wine requested alternative very good second, Chateauneuf du Pape.
Lovely atmosphere although short staffed and consequently although they were lovely they were rushed off their feet. We had steak and it was either over cooked or under cooked, but not too awful to eat.
We have eaten at this restaurant before and it was lovely and would eat here again.
Had the duck with cherry sauce which was gorgeous and partner had t bone steak which was cooked so well and tasted amazing
Lovely ambience. Staff curtious and attentive. Food is delicious and beautifully presented.
Very nice evening, really enjoyed it, nice atmosphere and excellent food.
Very disappointed asked for champagne didn't have one we wanted had to wait ages for food they wasn't busy won't be returning
Food was very good and service was excellent definitely go back again.
Unfortunately our dining experience at Cafe Rouge was terrible on this occasion.
Having dined in other Cafe Rouge restaurants previously we were looking forward to eating there, but things were bad from the outset. The wine we ordered was not available and several choices from the main menu were also not available. Once ordered the wait for the main course was ridiculously long, and after several prompts to staff our food appeared. Sadly however one of the chicken dishes was not cooked properly and cold in the centre so had to be returned. We didn't wait for a replacement dish. On ordering dessert we were informed once again that certain dishes were not available despite waiting staff taking orders.
All-in-all our quick lunch took over 2 hours and we were left very disappointed and made complaints to the staff. The saving grace for Cafe Rouge is that given our experience they did not charge us at all for the food and drink we had received. They did this after very little complaint, which was a very honourable gesture.
We'll be back to Cafe Rouge - just maybe not in Canterbury!
Very disappointing.Had to wait 1/2 hour for each course & the food was poor value for money.For example the bread basket & the olives we ordered contained 5 slices of bread & 4 olives.Would have appreciated the waiting staff tell us in advance that there was up to a 40 minute wait on food[over heard this from the table next to us after they complained].