Prezzo - York

Food delicious and service very good

Very badly managed restaurant. Despite booking we were not made to feel welcome. Staff member just pointed at table. There was a chair missing and cutlery missing. Service very slow, not enough staff. Nearly finished meal by the time requested sauce and drinks came. Food ok. We had a reduction on the bill after complaining but would never go back to Prezzo, York.

Really lovely family birthday meal, great choice of food and everyone was happy, from seabass to pizza.... staff were very helpful even though they were very busy. We had lots of children with us and even though they were noisy and childlike it wasn't an issue! There was a problem with the bill at the end but it was rectified when it was brought to their attention. We will be back again. Thanks very much Prezzo!

We arrived a few minutes before our table was booked for 7 pm on a Friday evening. The restaurant downstairs was really busy, we were totally ignored by three members of staff who were running around like headless chickens.
After a few minutes a waitress showed us to our table upstairs, which was empty.
We ordered our drinks then our food, the drinks came pretty quickly the food took ages. Four other tables arrived and had their food orers taken, three of them got their food and we were still waiting even though we were the first to arrive. Eventually our pizza came, my was fine, but my friends was cold and I MEAN COLD. She offered to make her another pizza but my friend said to just reheat it. it came back warm but black around the edges!
The table of four next to us also complained about having to wait and threatened to leave if their main courses didn't appear, it was embarrassing listening to their complaining.
The coffee and mini desserts were really nice, no complaints there.

The restaurant was busy when we arrived. It took ages for drinks to come. Then our starters were slow and wrong too. It took another hour to get our main courses. The pizza was fine but the pasta dishes weren't up to the usual prezzo standard. Restaurant was empty when we left at 8.30.

We booked for 7.30, By 8.30 starter had not arrived -(a large pizza for 4 to share). We asked for a window table in the light because my wife is almost blind. Got a table at the back of the room and told tables cannot be reserved! Never had the slightest inkling of an apology.Will never visit this restaurant again.

ok but service was slow due to one person serving upstairs. She did her best but should have had more support.

Took my grandson for lunch at the Clifford St York branch. The staff are very friendly and helpful and the service was good.

Good value food

Had booked the two courses for £10.00 but wasn't available for when we booked through your website and disappointed with meal ordered bruschetta starter which wasn't bruschetta but a flat pizza base then ordered the burger but didn't have any don't think we'd go back or book any more offers through this site