Prezzo - St Neots

I booked a table for 10/12 people for our work outing. We arrived on time and waited at the front door - after about 5 minutes someone finally came to check us in. We were then shown to our table which was not set up even though we had booked well in advance. The waiter then shuffled some new cutlery in front of us and gave us some menu sheets. Ten minutes later we still hadn't been asked if we wanted any drinks never mind asking if we were ready to order. I then went up to the bar and asked the waitress if someone could come and take a drinks order. At least another 5-10 minutes went by and still no one had come to take our order so we decided to get up and go somewhere else. I went up to the waitress and told her of our intention and she just looked at me and shrugged her shoulders. None of us have ever been to a restaurant and experienced such atrocious service - for some of our party it was their first (and probably last) visit to Prezzo. I do not normally moan about things but think the 'management' of this this restaurant do need to be aware of the problems

Food not bad but restaurant bit grubby with tables of used plates left for our entire meal , clearly understaffed

The service was quite slow on this occasion, have been before of several occasions and normally better than this. Food was excellent (as usual) and service friendly.
We have the set menu with offers a great choice for great value.
Would recommend visiting this restaurant.

I have to say that on most occasions I have had very bad table service when we have gone but always go back for the lovely food & just expect poor service BUT on this occasion I could not fault it at all. The waitress(South African/Zimbabwe) was absolutely fantastic, she couldn’t do enough for us & was so pleasant. Was so refreshing to have a really good waitress & good food

We had a lovely meal and great service, we probably weren’t the easiest customers with two coeliacs and one slimming vegetarian but everything was perfect

The sticky toffee pudding was delicious and enormous

Thanks for catering for our family gathering

We absolutely enjoyed our experience at Prezzo. Very good for babies, pleasant family time!

Quick prompt service, food was great

Our starters were the most enjoyable part of our meal, my husband had meatballs which were quite grisly

The food was excellent, the waitresses were very accommodating despite being very busy.

Very friendly, excellent service. Asparagus in main dish undercooked but rest of food delicious.