Prezzo - St Neots

Very friendly service
Food decent and good value
Good experience overall

This was the worst dining experience ever. The food was ok but the customer service received from the two main members of staff was the poorest I have seen in the last few years. At entry and giving my name to the waitress she could not find my name and when my husband tried to look at her list to help her locate it she rudely moved away from him and hid the paper. She then ignored me asking if she would like to see my email confirmation of the booing. We waited to give our order for nearly 10 minutes. Then when she finally arrived she rudely rolled her eyes when we asked for the ultimate weekend menu ( which was the reason why I decided to dine at Prezzo that night). I felt like a second class customer only because I have asked for the offer you yourself have emailed me about. She then forgot to bring us our wine, took the wine glasses away and only when we reminded her about the missing drink another girl brought us wet and dirty glasses and poored some wine into them. Just poor service and bad manners of the main serving staff.

Food was ok except Seabass should be described as seabass fillets
It came in two tiny bits and for £16 it was defo not worth the money very disappointed

Lovely food and good service

First time dining. Reserved on line.
Used Tastecard as 2 for 1. Only issue was we were offered bread when ordering drinks. Said yes as thought just bread on table. Did not realise it was a starter. Ordered starters too so effectively had 2 starters. Added £4.30 to bill as not in card offer.
Waited forever to pay. Not busy.
Food was great though. Will recommend despite these small blips. Will be back.

Food selection wás good. Crab cake starter was very nice.

The Calzone were packed with ingredients and delicious. The children's pizzas were generous and tasty they said. The staff were attentive and well used to having young children around which made the visit more relaxing....for the parents!

Fabulous service, staff very professional, food ?? was really tasty ?? and hot beautifully presented.

Service was slow even though it wasn't that busy although food was good.

My favourite dish is the Spaghetti carbonara, it is absolutely delicious. The service is however always fantastic right up until it is time to pay oddly enough. Every time we visit, the bill is given to us and no one returns with a card machine for ages (last night we waited 45 mins before I asked).