Prezzo - Reading

My first visit but very impressed with both restaurant and staff. I took my grandaughter as a birthday treat and we both enjoyed it very much. Will certainly be making a return visit. The food was well presented and tasty.

We were refused a table even though we pre-booked!

Service excellent, food great! Manager was so accommodating!!

Prezzo's food is always excellent. I really enjoy this venue for food.

Awful. Within five minutes of sitting down we we asked three times if we were ready to order, giving the two of us the impression that the staff wanted to get rid of us very quickly. We had a bottle of Prosecco, as it was my birthday, which was pleasant. I finally decided upon the King Prawn risotto (my friend had hot smoked salmon penne) big mistake! it was so hot (clearly microwaved) that it burnt my mouth, but the king prawns were under cooked. The rice was rock hard and when it was cool enough to eat, tasted of nothing. It sent it back and asked to have the same salmon penne as my friend. This came within five minutes (clearly not freshly cooked pasta) and not only was it two thirds the size of the other penne, there was hardly any salmon! I quickly finished my plate as I was hungry by this point. The staff were sweeping the floor and putting chairs on tables while we were still eating and when the bill came, they had still charged us for the risotto. The surly waiter couldn't be bothered to provide another bill just crossed two pounds (the difference) off the piece of paper. There was no apology for my dreadful first meal or offer to remove the whole dish from the bill, I'd forgotten to take the birthday voucher with me that I'd printed, I wish we hadn't gone at all.

Good meal with great staff

We had a fantastic experience the food was excellent as was the service provided.

A quiet space offered for us as one of our party doesn't do music or loud.

Nice food and the staff nice and polite. Good value for money.

Excellent interaction and service from the GM