Prezzo - Hemel Hempstead

Family of 5, two adults 3 kids and a wonderful experience in Prezzo Hemel Hempstead. We'd booked ahead of a visit to the cinema. The staff were attentive and really friendly, great with the kids. Their menu (3 courses) was spot on and ours (two mains, pasta, pizza and salad) were really tasty! Desert to share (salted caramel!) was delicious. Great experience, although the restaurant wasn't busy at 5pm. Hopefully the staff and food both still excellent during peak times!!

Went for meal before going to cinema. Service a little slow had to prompt a couple of times but was told they were short-staffed. Food good however and cocktails were lovely

Very busy restaurant bt nice for a girly catch up.

We were very impressed with the restaurant on our first visit. The staff were very welcoming and the service was very good. We enjoyed the meal which we didn't have to wait too long for.The atmosphere was impressive and the décor was worth looking at.

A lovely and happy environment. Staff were accommodating and the food was delicious.

Bright & airy restaurant with friendly helpful staff

Awful! One of the worst restaurant services I have ever experienced. Who goes to a restaurant and expects not to receive their ordered meals? Well.... that’s exactly what happened to me and my group of family and friends. After being seated we were assigned a waitress who spoke very little English - she didn’t even know what “fruit juice” was! We then ordered our food and after 30mins only two meals arrived. Even after complaining and 30mins later, the rest of the group went without receiving anything. We ended up leaving and going to another restaurants. The manager is completely out of his depth with this place - very little organisation and the whole evening for other guests too was shambolic. We will never be going back again!

I enjoy Prezzo and usually it’s great, I tend to visit the one in Harpenden or further afield. I decided to try out the Prezzo in Hemel and it wasn’t great. They couldn’t seem to find my booking, I requested to sit away from the main big window and - shock - was placed right at the window despite there being plenty of open seats slightly away, we were waiting for 15 minutes before anyone asked us about drinks etc, we then ordered and our meal took a very long time to reach us, no one meal checked at any point and to be honest, we couldn’t wait to leave. I probably won’t be returning to this Prezzo, the staff weren’t friendly at all and it was just a bit of a poor experience.

Nice and clean with responsive staff and a newer cut down menu offering a decent range of food but with less dishes than previous menus. If you want a quiet restaurant to chat to your friends this may not be you ideal choice as the design of the place promotes noise and it’s difficult to talk across the table easily.

Usual Prezzo standards, good variety with children in our group
Cocktail menu was good too