Prezzo - Hemel Hempstead

An enjoyable meal. Unfortunately, I needed to return my Calzone as it was lukewarm, very thin on filling and looked like it had been thrown together very quickly. They replaced it though with a warm and tasty Vesuvio on my request. Service was a bit slow (they did not look as though they had enough staff to cover the very busy Friday evening) except that my Calzone arrived in a suspiciously fast 3 minutes after ordering it!

Lovely food clean place staff great apart from they were so slow in the service I do enjoy Prezzo we often go to the one in Tring the staff are much better there I find in Hemel you are waiting along time from being seated to taking the order then waiting for the desert menu then again waiting to pay overall though the staff are polite & friendly just so slow..

Food was good but had to keep looking around and waiting for a waiter. At one point I got up and found the dessert menus myself and went up to the bar to ask for a glass of water for my 6 year old. No one at any point checked to see if our meals were ok. Toilets also need a deep clean - dusty round the edges.

Service and food great, however, venue is very badly set, the open plan layout means the noise level was off the charts, although I do dine at Prezzo regularly I would not visit this site again.

open plan feel, nicely decorated, Staff member didn't offer us a drink when first giving us the menus, appeared back ten mins later, to take food order, and i had to ask for a drink. Food came quickly, was cold so i sent back the meatballs and pasta, waited another 10 mins for another dish, no apologies offered

We greeted promptly on arrival. Servers throughout the meal were very polite and never pushy. Food was served quickly and all hot. The meal was lovley no issues at all.

Bright and modern restaurant,greeted by staff immediately, service was and efficient and polite. The food was brought promptly,it was also excellent.

The restaurant was very clean and spacious which was ideal for the children we had in our party. The service however was terrible, it took ages to be served and every time our waitress came to the table she got part of the order wrong. We had to wait an hour between each course which with children isn't ideal. They brought us the wrong sides and when we went it back to be replaced they came back with the right order once we had finished our meal.

I called up as I had a voucher for the free prosecco when i phoned the staff they didn't know if it could be used or know anything about it in general so I didn't bother using it as I was happy enough with the gin and elder flower cocktail . We waited ages to be seated after booking the table,we then sat waiting for our order to be taking for 20 minutes when we got the pasta dish it looked amazing but I had to wait for another 10 minutes for the parasan and my partner had ordered the chips, and it's the herbs and garlic I think they are called infused chips and they landed out when we both finished the meal. And not only did they lame out after our meal but the arrived with the wrong chips,we then imformed the staff they were not out chips and another member of stag arrived with the same chips saying we ordered them . Then the lady had came down that took our order and told them what we had ordered and another member of staff landed with the same bowl at this stage we told the it was fine and just ate them . It took ages to order a drink not one person asked were we ok, it was not even that busy when we were there if it was I would understand . The main course was very nice but the dessert for,6.90 it too much for a boxed dessert . I personally was not happy at all with the service

Lovely bright modern restaurant , food was great and the service was excellent