Prezzo - Hemel Hempstead

Lovely meals. At least the service this time was good. Easy to book on line

Booking was very easy and straight forward. Good service, our waiter was lovely and informed us when our food would soon be ready. Good food.

Excellent. Great food. Excellent service

The restaurant is light and airy with a very good ambience. The table service was very slow, there were only three waiters/waitresses on duty and they were rushed off their feet. We were there for my daughters birthday and the staff put a candle in her dessert and sang ‘happy birthday’ to her which was a very nice touch but I think they should have checked first before doing it as my daughter was very embarrassed by it. The food was ok but nothing special.

Good service and helpful staff

We booked a table for 6.30pm on a Thursday and had cinema booked for 8, we turned up about 6.20 and was promptly seated, it took about 15 minutes for a waitress to take our orders, our starters and drinks came about 10 minutes later which was all fine but this is where our service ended, it was about 7.10 when we asked If our mains are coming soon and then nothing until about 7.40 which is where we asked to pay for our starters and drinks as we had to go, it seems they're understaffed and the manager was turning people away at the door presumably because there was no mains coming out from the kitchen, would not recommend.

I found the service awful. It took ages for the waitress to come over and take our order. She didn’t even apologise for the wait. The food wasn’t great. My meal was so oily I couldn’t eat most of it. My friend had spaghetti bolognese. There was hardly any meat and it was watery.
The waitress didn’t bother asking how our meal was. And just walked off when we’d paid. Not even a goodbye. No surprise we didn’t leave a tip.
We won’t be returning. And I certainly wouldn’t recommend this restaurant to anyone.

It took 55 minutes for the starter to arrive and then the selected salad was not available so we had to re order.
Food was acceptable but certainly not worth the wait
They waived the charge for the food

Won’t be going again!!!!

we had to wait a total of 3 hours to be served with our 3 courses, waiting staff tried their hardest but there was not enough of them for a bank holiday Monday.