Prezzo - Harrow

Service was poor generally, it took ages for mains to come out when we have a young child who was hungry, whereas others who had ordered after us got food first, wrong food was served to us for mains, had to be returned, staff where busy talking for a long time, when dessert was waiting to be served so ice cream was melted when it eventually was served.

It was a great experience and I enjoyed it a lot. The staff were all round friendly.
Good job!

Great calzone

Great food!

restaurant was very busy with lots of families probably due to being next door to the cinema therefore very noisy , later calmed down to an acceptable level

Great location for a good dinner.

So i booked a table for4 online, got confirmation by email. Got there with the family, name nowhere on the reservations list. Not to worry tho, the staff didnt miss a beat. They found us a table, pronto. The meal was divine! Even the kids loved it all (they can be fussy eaters sometimes!) The restaurant shud be very proud of their waiting staff; they are very efficient and very welcoming/friendly. We were served at different times by 4-5 servers but my God they didnt miss a step. Orders were taken correcrly, food came quickly, drinks served as soon as needed and dirty plates taken away as soon as no longer needed. And the restaurant was choc-a-bloc FULL (Sat dinner). We eat out alot and been to places where the food is incredible or the service is good, but cant remember the last time we found a place where the two were combined together so beautifully. Absolutely bowled over. A MUST TRY PLACE. Oh even the bill came and was sorted promptly. Good job staff (including chef) at prezzo, st george's shopping centre, harrow, london!!!! Book directly by phone or in person tho!

We didn't get good service ! Our movie was at 8.30 and got served mains at 8.05 table booking was for 7pm and order taken at 7.10

Absolute rubbish, did not get attended to when we got seated to our table, we were not given menus, waiter and waiteresses just walked past our tables, we had to ask to order food and drinks. The only answer we got from a stupid waitresses was sorry. Manager came along and asked how service was I said we have not been attended to. Food was tasteless, will not be going back there in a hurry.

We were very disappointed.
1. There was no risottos, which were on the menu, available.
2. When the alternatives we had chosen arrived the plates were cold as was the food. My husband sent his back to be reheated, but still wasn't very satisfactory.
3. There was no manger, with whom we could discuss our concerns, available.
Certainly will not be returning there in a hurry!