Prezzo - Buckingham

Our waitress was lovely. The restaurant was very busy but she was very up to speed and smiley. I didn't catch her name.
However the 'weekend' menu which we were informed about via email was completely different on the website than what was presented to us not to mention the only starter worth having - the crab cakes, they ran out so they were not available.
I will write a letter of complaint but seeing as I have received a request to leave my feedback I may as well do both.
It's called false advertising.

Service was really slow. Took two and a half hours to eat two courses and pay the bill. Food was very good but my glass of wine was warm. Informed at the start I had my tastecard which was fine but at the end I only received a discount on the main meal not the pudding. When I queried this the member of staff was insistent it was only for mains but the information on the tastecard clearly stated that the discount was available for starters, mains and puddings. Very disappointed as have never had this at Prezzo before and has put me off going back.

Even though my booking was made several days prior to my visit the table was not "available" so we had a 15 minute wait .... the restaurant however was not busy and tables were empty
We were forgotten about in the reception area

We were not advised that certain items on the menu were NOT available until we had ordered and then had to quickly make a new choice so the order could be taken when the server perhaps could have come back and given us more time

The food was nice - however we were not checked back on - the service was quite slow - around 2 hours for two courses

Friendly ,helpful staff. Food and drinks came quick. I was sad to see my favourite dish which is penne arrabiatta light was no longer on the menu. I liked the light option.

Fantastic service and delicious food.

Good atmosphere, great food.

Good food. Staff very personal and pleasant. Good food

Good. Nice food. Got there 20 mins early to have a drink before we ate and they were clearly not ready for diners (11.40am) they were a little grumpy that we were there and did it say we could stay, so we had to go to the pub across the road for a drink before our booked time or 12noon. Not the best experience - it would have been easy for them to let us sit outside with a couple of glasses of water! Male waiter was a bit grumpy, female waitress lovely and very friendly.

The food was excellent. Friendly and engaging staff. Easy-going ambience. Lovely experience. Will return!

Excellent service, good burger but acoustics a bit of a problem where we were sitting as a noisy table meant we couldn't hear each other during our meal which tempered our enjoyment. However, we asked to move and staff could not have been more helpful. Once we were out on the terrace, we enjoyed our desserts in peace!