Prezzo - Bournemouth Westover Road

Loved our meal at Prezzo. Staff were. Friendly and helpful, food was great and my dessert was the nicest dessert I have ever had anywhere.

We booked a pre-concert meal for four, one disabled person. When we arrived, we told the greeter that our friends would be delayed, and were shown to a table. We were given menus and asked if we wanted to place our order. Er- no, not until our friends arrive? The message wasn't passed on because someone else came up and asked if we wanted to order our drinks... (Er- No, not until our friends arrive?)
When our friends did arrive, the message obviously HAD been passed on, Chinese Whispers style, because we were left hanging for quite a while before we attracted a waiter's attention and pointed out that our friends had long since arrived, could we make our orders?

Bonus points to the sommelier, the Sauvignon Blanc we had was very tasty.
Bonus points to the chef's team; our meals only seemed to take ten minutes to arrive. His salmon was delicious, and his wife said her meal - I can't recall what it was - was delicious.

Minus points though, for both of ours.
Herself asked for chicken with Gorgonzola. She told me afterwards that the meal tasted OK, but she couldn't taste any Gorgonzola in the sauce. I recall we had a similar problem in another Prezzo. We checked with the waitress, sent that one back and asked for some to be put in on that occasion. She "didn't want to cause a fuss" this time.
I asked for penne arrabiata, which arrived lukewarm in both senses of the word. I ate it, it was good, but where was the chilli??? Even the Chilli 'garnish' on top was barely spicy. I didn't want to cause a fuss either.

It does leave me wondering if our friends' meal was also 'OK, but...' and they didn't want to cause a fuss themselves!

Overall it was an ok experience the food wasn’t amazing for the price so we were a bit dissatisfied the kids menu is poor and I paid 6.25 for a cocktail and it was absolutely appalling they need to make there cocktails themselves instead of buying ready made mix

excellent service and fab food

Nice easy booking...prompt service ..goid quality food

Overall good but no main heating in restaurant.Staff were using portable fan heaters

The food was fine but the restaurant was freezing. I asked them to move the portable heater they had a bit closer but the extension lead wouldn't allow it. Spoiled the evening, especially for my 92 year old mother in law, as you can imagine.

Awful experience! 45 minutes for a glass of water which resulted in eating a meal without a drink, Pizza, Chips, Risotto was cold, poor service throughout and we even had to ask for the bill by going to find somebody! Will not be revisiting.

Restaurant looked like it had recently been done up, I like new menu showing you calories in some of the dishes

very impressive, cosy and lovely food, good service.