Miller & Carter - Epping Forest

Excellent service. Prompt.

Not the best experience to say the least the cutlery was dirty and had to be sent back the electric went out and we were in total darkness admittedly it wasn't for long, the ladies toilet was closed so had to use the disabled toilet which wouldn't have been a problem but I used it 3 times on the visit after having to queue I told staff the floor was soaking wet the second visit it was still soaking wet and dirty from people's shoes the last visit as we were leaving the toilets were still in the same state. The food was ok although my steak was an odd colour (greyish). The bowls of lettuce came 15 mins before our steaks.

Very disappointed, we have been there a few times now and always enjoyed our evening out. This time we asked for a chocolate martini as we have before and got told we don't do that anymore, and was offered an Old fashioned chocolate orange, this was a disaster as there was no chocolate and instead of of having a squeeze of fresh orange it had a small slice of orange along with what tasted like southern comfort.
Then we were asked to order dinner and we asked for a steal and 1/2 a lobster ( we would call it surf and turf ) and guess what, they had no Lobster.
To top it off the music in the background was awful , some really bad Jazz. I will have to think long and hard if I was to go back again anytime soon.

Great service as always friendly staff

Could find no fault. Despite being very busy the service was excellent, the food delicious and the overall environment most satisfying.

The prawns in the garlic prawns were tiny, no 8oz ribeye available, and 3 scallops in the scallops starter was shameful . We asked for the starter and main to come out at the same time and this was completely annoyed, Richard our host had a very strange manner about him.The calamari was excellent. I ordered Coke and was not told that it would be Pepsi.

Friendly welcoming staff and good food made a lovely evening.

We were left feeling very underwhelmed and so disappointed.
Had to send my main course back and my wives back twice - which resulted in her having to eat alone.
This was our anniversary and so it really ruined our night.
When the food was eventually corrected, it was nice. But the experience ruined it for us.
We wasn't offered so much as a complimentary drink.
Not good.

10 people dining, everyone happy

Lovely food and atmosphere, would recommend highly.