Chez Mal at Malmaison Manchester

Two dishes not available from the menu, then they found a dessert afte waitress saying that I could order from the main menu and pay the extra. Why should I pay when it’s a fault of the restaurant. Offered bread by the waitress she brought us bread and olives and then charged £8 for the privilege.

Excellent food and service

Food lovely although a couple of dishes had sold out .
I have realised that we did not get a free glass of prosecco each as mentioned in the offer which is a bit disappointing.

Quite a disappointing meal overall. Nice restaurant and good service but let down by quite stodgy and bland food. Sent the salmon starter back as it had no taste whatsoever and was just a bland mush. To be fair, they changed it for free. Both mine and my partners main course were very underwhelming too. My pork main had an over-cooked and dry pork chop. The belly pork was very nice but you only get a tiny piece. My partners duck main course was also quite dry and bland. Seemed to be a total lack of seasoning and taste to almost everything. Not good. On the plus side the cocktails were nice!

First of all the service was very good and attentive,
the food was ok, not great not bad
the setting was bad, they had a horrendous music, loud tacky and unpleasant
the bill was wrong by 20-25 % but kindly corrected after my remarks
All in all I had much higher expectations from an institution that used to be my favourite place. I understand that Brasserie is not A la cart restaurant, but it can still be a wonderful dining environment, Chez Mal in Manchester to my disappointments is not.
Let me finish by acknowledging a good service by very pleasant and attentive staff.

Warm welcome, arrived late due to heavy traffic but wasn't a problem, friendly helpful waiter nothing too much trouble, nice atmosphere, really enjoyed the food, high standard.

I cannot speak more highly of this restaurant enough. Two of us were in Manchester for a couple of nights and decided on this venue for a meal. The staff were amazing and very friendly and the food was fabulous! We both dined from the set offer menu and at first took it at face value for the price and the content, but how wrong were we? The food here was first class and I made sure I mentioned our satisfaction to the chefs on departure, a job very well done. This restaurant gets an 11 out of 10 from us and as we are visiting Manchester again in December there's no guessing where we will be dining. Thank you.

Underwhelming with poor service

My boyfriend and I opted for the Bookatable deal of 2 courses for £15.95 with a free glass of prosecco or 3 courses for £19.95. When we entered the restaurant there was no one to greet us and we had to go and find a waitress to seat us. The waiter brought out our drinks, minus the prosecco that was part of the deal. I poured out my drink into a glass full of ice and when I picked it up the bottom of the glass fell off covering me in ice and coke. I had to go and find a waitress to tell her what had happened and whilst she did move us to a new table I wasn’t offered a new glass or a fresh drink. (I had to ask for a new glass). Then when the food came our order of chips were missing (the waiter had forgotten to write the order down) so they came later after we were half-way through the meal. Then to top it all off when the bill came it was wrong and we were charged for two 3 courses meals instead of one 3 course and one two course so yet again I had to go and find the waitress to change the bill. My boyfriend and I had hoped for a lovely romantic meal but we left incredibly disappointed by the poor service. The food wasn’t bad but the portion sizes were small for the price. It’s a shame because this was a place we’d heard good things about and were looking forward to eating in for a while.

Food was really good staff were attentive without being overly so and the timing of the courses was perfect as didn’t feel rushed or neglected. Staff were all pleasant and friendly too.

Lovely food, good service and lively atmosphere. We sat in a booth slightly out of the way which was great as we had a toddler in our group. Would highly recommend this deal. Only thing I can fault is when the waiter brought the bill he had put it through as normal pricing and we had to remind him of the offer through bookatable.