LFH - Woolley Grange

I took my 97 year old Grandmother out for afternoon tea and was very pleased with the service. The man who led us to the table was very nice, didn't rush us and pulled the chair out for her. The food and location was lovely and it was a very enjoyable experience for us both.

Very good food let down by poor waiting service. The restaurant wasn't busy on Friday at 1pm yet we had to wait for a long time for waiting staff to approach us and to check that we had all we needed. We didn't feel looked after. We had to go in search of staff to order more drinks and to ask for the pudding menu. The woman in reception wasn't particularly welcoming or friendly. Unfortunately, we've been put off from returning. Perhaps this is venue only suited to people with a young family rather than a family like outs with teenagers.

Really enjoyed afternoon tea with friends, very friendly,good service.
Toilets were not very clean, but not really the fault of staff if users did not tell them

Wish there were more vegetarian options besides cheese, cucumber and egg. Service was ok. But not great. Could be more attentive. Overall a great day.

Excellent

We visited the Woolley Grange at Bradford On Avon for Mothers Day this Sunday and I have to say the whole experience was fantastic! The Afternoon tea selection of sandwich's (vegetarian) , scones and cakes were gorgeous!
The overall service was amazing and the staff could not of done more for us.
I will certainly be re visiting again soon and have already highly recommended this to friends and other family members.
I thought for the Mothers Day the basket of flowers they did for all the mums was a lovely touch and I was lucky enough to get one myself even though I am not a mum!

It was a lovely experience and the staff were pleasant and helpful. Thanks

Perfect--very comfortable ambience in relaxing surroundings.

A post Christmas afternoon tea. A lovely experience. Pleased we had found somewhere at a reasonable cost as we found a proper afternoon tea in a hotel is hard to find.
the staff were extremely pleasant and accommodating. Especially as we changed our seating twice !! We were impressed with the choice of teas and the tea. A very satisfactory afternoon.

Lovely afternoon tea loved the macaroons! Will certainly come back!