Café Rouge - Ruislip

I made a reservation for four people and asked if possible, for a table in a corner. We arrived, stated that we had made a reservation, this was confirmed and then were told to sit anywhere we liked. I questioned this with the young lady who greeted us, who stated that no table had been reserved for us - so basically go find yourself a table. This was a Friday evening and the restaurant was very busy. There were only a few tables free, so the four of us ended up on a rather snug table - when there were couples sat at much larger tables clearly intended for four people.

Having sat down, we were asked if we would like to order some drinks. Our bottle of wine took a good 15 minutes to arrive and then we had another wait before someone came to take our order.

Fortunately when the food did arrive, it was very good.

Unfortunately, our evening was let down by our table not being reserved and the fact that there appeared to be a lack of staff that seemed to make the waiters somewhat stressed, stern faced and overworked!

I ask the question - what is the point of having reservation service if the staff do not use it? Furthermore, what would we have done if there were no tables available having made our reservation to eat at this restaurant over 2 weeks previous?

Would I eat here again, yes - but only because the food was very good.

Cosy venue, lots of nooks and crannies, nice subtle background music. Had afternoon tea. Amazing croque monsieur with mushroom; scones, cream and jam, and cakes, strawberry and chocolate mousse - I mean, the whole lot was really fab! Green tea, lovely. Good service. Very reasonably priced. Definitely recommend, and will so be visiting again - next week actually!

Main course very good, desserts expensive and limited

Lovely looking restaurant inside and out with car parking attached. For a quiet Tuesday evening we expected a good, efficient service which it was not. The waiting staff took a long time attending to us, we had to go and find them to seat us. We prebooked which they didn't seem to know although it was empty. The food was average, we had had better elsewhere. Expensive for what we were served. Not going back to this one.

Horrible!

All fine with good service

lovely meal, good service & ticked all the boxes

The food was lovely my only gripe is that they squash to many tables in there. Me and my boyfriend were on a table for 2 but had 2 other couples either side that were so close we could all hear each other's conversations which kind of took away from us having a nice meal for 2

It was very nice and the staff were very helpful

Breakfast , good value for money