Bella Italia - Castleford

Excellent service and hospitality. I particulary want to single out Olivia, our waitress. Polite, friendly, courteous. She is a credit to her restaurant and the brand.

We waiting 30 mins for our drinks. Food was cold and waitress forgot our side orders. We ordered a 2nd drink which never arrived. Didn't complain, just gave up at this up and went to ask for the bill. Cattle market / in / out situation.

We tend to go to Castleford as the parking is better than Sheffield.we always struggle at centretainment Sheffield as there is a lot going on there.the parking space is not big enough.there is one member of staff at Castleford I do not know her name but she only works Saturday until 9pmand although we have not been for a while she remembered us.i felt that this made us valued customers.itwas pretty quiet that night as the rugby was on.it can be very noisy sometimes certainly not for a romantic dinner for two.

We arrived 15 mins early and was seated promptly but then we were left for over 15 minutes before drinks were ordered then another 10 minutes before the drinks arrived, another 10 minutes passed before our food order was taken and the waited quite along time for them arrive even though out of 5 only one item was cooked, we waited again a long time for our main course I had ordered a pizza but with mushrooms as an extra when it came the mushrooms were garlic which I hadn't asked for garlic by this time i was so hungry i just ate it in total we arrived at 7:15pm and did not get out till 9:30pm which for 4 cold starters 1 cooked then 4 pizza's and one chicken dish was disgusting the length of time that we waited, what annoyed us more was that others were coming in and getting there food before us.

Good food and friendly service

The service was good, the soup was tepid, the mushroom sauce was hot, the mushroom were cold, the pizza was, well the bases were nice the topping very mediocre, sorry not impressed can't see us using Bella Italia again.

The meal was lovely but the service was too slow and this as been the case on a couple of occasions. Asked for more drinks twice... never got them, waited 30mins for the bill to come then it was wrong! This has defiantly put us of going again.

Seated quickly, polite staff and great quality food, would definitely recommend

Service a little slow. Not really enough members of staff

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