Afternoon Tea at The Goring

Fabulous setting, even more fabulous food and impeccable service.
Loved it!

A superb experience. All the staff were friendly and helpful. The afternoon tea was varied and refills were available. A perfect afternoon

Excellent service,food and location.I have had afternoon tea there on many occasions and the high standard never changes,also lovely setting

Beautiful setting and service was great. Fruit scones and cream were the highlight!

The Goring is gorgeous and the staff are top notch. Our experience did not disappoint. The food and service were exceptionally good.

Afternoon tea at the Goring is always a wonderful experience. The sandwiches, scones, and pastries are excellent. The staff is supremely attentive. There is a good selection of teas.

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Sandwiches ware good ! I had it twice.

Petit forts and dessert/ scones could be better...
I've had better on the US.
So that's the only disappointment
Sandwiches and tea service were great,

I've had tea at the Goring 6 times in the last two years. It is my favourite place in London for afternoon tea. Yesterday, I took my parents there for tea for Mother's Day and Father's Day. (We chose to celebrate late as my parents live abroad.) I spent weeks building up the experience as the best afternoon tea in London. I explained the service is unparalleled. I told them that everyone who works there makes you feel like a valued customer. The list goes on.

All of that said, I was very, very disappointed with the Goring's performance yesterday. We were sat in the restaurant and we waited over 10 minutes from the time we were seated to the moment someone actually came over to address us. No one asked if we have visited before. No one went to any trouble to explain the offerings. No one behaved as though they were even interested in looking our way. Eventually someone came over and simply said "are you ready to order?"

After we had one round of scones, we were asked if we wanted more (to which of course we answered yes!) and it took 15 minutes for someone to actually bring additional scones. No one stopped over to tell us they were waiting/the scones were coming/etc. Eventually they arrived and were barely warm.

We wrapped up about 90 mins after we sat down and we waited for 30 mins for someone to bring the check. I had booked online but couldn't remember if I had paid, so I went to the front to pay (as we had already been waiting 30 mins and no one had given us any direction) and the man from the restaurant came over to tell me my check was still over on the other side of the building. How the entire staff let us get up and walk away without asking to collect our coats or giving any explanation about where to pay is beyond me.

I appreciate my expectations are high - but The Goring has never let me down before and I'm very disappointed that the service was awful when I was there to celebrate my parents - who were brand new customers.