Afternoon Tea at Royal Lancaster London

Lovely location and hotel, food was great and Luigi and Reita made the whole experience - both super attentive and lovely!

First class service in a beautiful location!

The sandwiches and the beginning of the experience was the best. Very got service until or plates from the sandwiches was taken. We waited for a very long time to be served the scones and felt forgotten because the waitress walked by us a couple of times just looking the other way. The dessert was too intense and massive. No information about extra fees which was chocking when we received the bill.

A beautiful setting we found the choice of sandwiches a little disappointing as they were not what we expected following our website booking to be honest we would not have chosen this location had we known it was going to be a different menu

Hotel is beautiful, service was amazing. Afternoon tea was out of this world amazing.

Excellent food and service from Abduhl and a trainee. Really obnoxious other customer who was rude load and demanding with your staff. Shame the customer had no manners at all. Didn't spoil our second visit to your beautiful hotel

Decided to have afternoon tea while staying at the Royal Lancaster Hotel. Everything was wonderful and I will definitely do it again!

A very memorable afternoon experience. Never been offered more sandwiches or had freshly baked scones - still hot - in all the teas I've had, so very impressed. Loved the variety of sandwiches and breads. Couldn't eat all the cakes so would have preferred to have seen less cakes and more savoury. Maybe be offered another glass of champagne instead Waiting staff very attentive and couldn't have been more polite. The room was bright and tastely decorated.

The outside of the hotel, I do not find very attractive. Despite the ongoing works outside the hotel and the slightly 'empty, souless' foyer, once we got into the bar area things improved greatly!! The original table we were seated at was very low and not really conducive to eating. The lovely Asia soon moved us to a much better table in the corner, better suited to eating and drinking tea. Her expert efficiency and demeanour made the whole experience one to remember. She explained the menu and the teas fully. When the sandwiches came they were so fresh and delicious and very different. The pastries were perfect, light, bursting with taste and more than enough. The scones were perfectly sized, feather light and served with lovely strawberry jam and clotted cream. Asia ensured that we never ran out of tea - offering to serve a different variety after the first 2 pots each - assured us there were more sandwiches available if we needed them - we didn't!! I had a glass of pink fizz to celebrate what was a very special afternoon tea. The Royal Lancaster must have a very talented Pastry Chef leading his team.

Embarsssed me in front of all my guests about pre payment of the card whilst staying for 2 nights and £35 service charge added after i signed for bill