Afternoon Tea at Royal Lancaster London

Great venue overlooking Hyde Park - bright and spacious. Luigi was very knowledgeable about the various teas and took time to explain the flavours of each to ensure we chose ones pairing well with the food. Very enjoyable.

We really appreciated the Easter theme of our afternoon tea, and we were placed right next to the window with a lovely afternoon view of Hyde Park. The decorated desserts were absolutely adorable -- especially the Easter bunny macarons! Very good service and we were generously given extra cakes and desserts in the end. We wish that the desserts could be less sweet so that we can better taste the variety of flavours of our tea set. We also had a spinach egg at the very beginning which did not quite reach our expectation. We nonetheless found the food delicious and well-presented.

What a lovely afternoon tea experience this was! All the staff were so welcoming and explained all the different foods we were eating. There was a great selection of teas to try along with the wonderful savouries and delicious cakes. I enjoyed the water melon and ginger amuse bouche and the Parmesan crisp to start with. The scones were served wrapped in a napkin to keep them warm which was a lovely touch! The cakes were both pretty to look at with their pink and green theme and absolutely delicious, beautiful delicate flavours and different textures. To end it all I was presented with a selection of handmade chocolates to celebrate my 6Oth birthday, which was a lovely touch. The waiting staff were all very attentive, but a special mention to Luigi who shared his enthusiasm for the Chelsea Flower Show with us.

It was lovely overall with the beautiful view. The server was new and tried a bit too hard. The arrival experience was odd - we were the only booking for afternoon tea, there was only one other table in the room, the host did not greet us but instead remained behind their podium and waited instead for us to initiate the conversation, once engaged he was pleasant and very happy to be working in the hotel.

Went to the Royal Lancaster for afternoon tea with my wife, booked online with no problems. Overall excellent service and food and even provided a nice touch of some additional sweets for our special day.
The only issue I had was the shared space being used by multiple groups of business people conducting meetings/taking phone calls and generally using the restaurant as an office space. Despite ringtones and loud conversations staff did not see a problem with this, and did not say anything.
I found this intrusive for what we were there for and think there could be a policy for separating dining visitors with those there to conduct business/meetings. I understand afternoon tea is a somewhat informal meal, but at times I felt we were in an office break or conference room.

Pretty underwhelming. The afternoon tea was served in the Park Bar, which is such a bland room.

The menu was ok, but there is nothing special or innovative about the food on offer. The scones came with exceptional jam, but it was all aLK unmemorable... and they should buy bigger tea pots!

Lovely location and hotel, food was great and Luigi and Reita made the whole experience - both super attentive and lovely!

First class service in a beautiful location!

The sandwiches and the beginning of the experience was the best. Very got service until or plates from the sandwiches was taken. We waited for a very long time to be served the scones and felt forgotten because the waitress walked by us a couple of times just looking the other way. The dessert was too intense and massive. No information about extra fees which was chocking when we received the bill.

A beautiful setting we found the choice of sandwiches a little disappointing as they were not what we expected following our website booking to be honest we would not have chosen this location had we known it was going to be a different menu