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Windows on the Tyne Restaurant - Gateshead

Hilton Newcastle Gateshead Hotel, Bottle Bank, Gateshead, NE8 2AR +44 1912449549

((((* Brittiskt
Huvudrätt: £15
Matkostnad: £24
Lunch, Monday to Friday: 12:00 - 14:00, Sunday: 12:30 - 15:30. Afternoon tea: 11:00 - 17:00. Dinner, Monday to Saturday: 18:00 - 22:00, Sunday: 18:00 - 21:30.

The food was lovely and it was a lovely restaurant. I expected to pay £15.95 per person however there was a service charge which we weren't made aware of and didn't have the option to take it off. Which made it not very reasonably priced anymore.

Shauni Bullamore 27 mars 2017
från Newcastle upon Tyne

Visa alla 44 recensioner

Just 10 minutes from the city centre, Windows on the Tyne restaurant offers spectacular views of the River Tyne, with car parking facilities adjacent; making this venue very accessible. The restaurant has a warm and friendly team who are focused on providing customers with a personal meal experience. The staff are proud to offer a locally themed menu, created with the passion and flair of their Executive Head Chef.

Windows on the Tyne Restaurant - Gateshead

Hilton Newcastle Gateshead Hotel, Bottle Bank, Gateshead, NE8 2AR

Kontakta +44 1914909899
Reservationer +44 1912449549

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Kundbetyg för Windows on the Tyne Restaurant - Gateshead

4.0 ((((* (baserat på 44 recensioner)
79% matgäster rekommenderar denna restaurang
  • Mat ((((*
  • Värde ((((*
  • Atmosfär ((((*
  • Plats (((()
  • Service ((((*
  • Drycker (((()

Rekommenderas för

  • fika (34)
  • utsikt (24)
  • prisvärt (10)
  • exklusivt (9)
  • middag (8)
  • lunch (7)
  • stora sällskap (6)
  • romantiskt (5)
  • sällskap (5)
  • trendigt (5)
  • affärssammanhang (4)
  • barnvänlig (4)
  • frukost (3)
  • underhållning (1)
  • utomhusservering (1)
  • (((** 19 april 2017 av Guest från Newcastle upon Tyne

    I had afternoon tea here with my husband and it was my third visit. Previous experiences have been enjoyable and I was always left happy however when I visited most recently I was a little disappointed with a few small things. For example we stood waiting for a while to be seated as staff were nowhere to be seen. I was disappointed that I could only choose one sandwich filling as usually you have a variety and you only got one of each cake so my husband and I halved the cakes (which made them bitesize) so that we got to taste each one. Other than that the staff were friendly and the presentation and cleanliness of the place was perfect. We did enjoy the food but it wasn't as enjoyable as it has been previous times.

  • ((((( 27 mars 2017 av Teresa Ideson från Newcastle upon Tyne

    the afternoon tea was delicious.

  • ((((* 27 mars 2017 av Shauni Bullamore från Newcastle upon Tyne

    The food was lovely and it was a lovely restaurant. I expected to pay £15.95 per person however there was a service charge which we weren't made aware of and didn't have the option to take it off. Which made it not very reasonably priced anymore.

  • ((((( 27 mars 2017 av Susan från Gateshead

    I booked a table for my mother for afternoon tea. We took along my 2 small children. Food was delicious and beautifully.presented. Staff were really friendly and helpful. Nothing was a bother. Would definitely recommend. The only negatuve thing is with the parking the machine was broken on the way into the car park therefore the barrier was up however the barrier to exit was down and we couldn't get a response when we pressed the help button

  • ((((( 11 mars 2017 av Peter Dimmock från Sunderland

    Top quality food with amazing views over the Tyne. Very smart with a relaxed atmosphere

  • ((((* 23 februari 2017 av Marilyn Walker från Newcastle upon tyne

    Nice afternoon tea. Also children's afternoon tea is available and at a good price.

  • ((*** 2 januari 2017 av Linda Stewart från Newcastle upon Tyne

    Overall afternoon tea was very nice, but when we first got there, The restaurant was very quiet but the waiter told us you will have to wait as there is no one here?? We eventually got our table , he didn't tell us anything about what was included in the afternoon tea, good job one of our party had been there before!!. When the tea came with the afternoon tea, the pots were just put on table no milk or cream, we had to ask,, I just felt they could not be bothered to serve or even say goodbye to us. I do not normally complain am a very placid person but this was a get together for me and my 3 friends over the Christmas break,, but I did feel the atmosphere made the afternoon go very flat.

  • ((((( 28 november 2016 av Julie Bailey från Lichfield

    We booked afternoon tea as a birthday/wedding anniversary treat. We were made to feel welcome by the bar and restaurant staff who were very attentive. The food was delicious and well presented, our only criticism being the use of teabags as opposed to loose leaf tea but that is a personal choice and didn't really detract from the experience. The Christmas decor and music made our afternoon tea very festive. We hope to visit again next time we are in the North East.

  • (**** 4 november 2016 av Dorothy Speight från Gateshead

    Decidedly unimpressed, the room was cold and rather clinical so no real atmosphere.
    The tea was week and cold, 2 teabags in a very large pot. We had to wait quite some time before the they brought the food there was nobody else in the place so why it took so long is a mystery.

    At this point i asked fro a fresh pot with three t bags, no problem staff were polite, however back came the tea again with 2 tbags. It was hot, but no amount of
    standing, steeping or stirring was going to make it any better.

    Sandwich selection- Cheese and pickle were lovely the others in brown bread were tasteless and the white bread was dry, crusts not cut off properly and the filling only in the middle. and they ere to cold possibly had been frozen or kept for a day or so in the fridge not fresh.


    The cake's were boring. treacle tart, a baked cheesecake and what looked to be carrot cake they all looked so unimpresive we couldn't bring ourselves to bother as they felt and looked dry. Nothing was fresh!! except the fruit used to decorate the plate ( the raspberries and blackberries would have been great on a fresh cream meringue)

    So all in all, Paying £31.98 for a Pot of hot water, 2 very small cheese and pickle sandwiches, two very lovely scone's with jam and cream a bit on the expensive side. Notedly on leaving, the staff did not ask if every thing was all right or had we enjoyed our meal.

    Save your money and go to Marks and Spencer's

  • (**** 13 oktober 2016 av Kelly Richardson från Gateshead

    Windows on the Tyne restaurant?? I wouldn't know as we weren't allowed in even though we booked it!.. We were put in some other room as you decided to double book the restaurant and not inform us. Then fob us off into some soulless room where my disabled brother was forced to climb a huge stair case. This is just a small taste of the overall bad service we received

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